Privacy Policy

Account information: We may collect information you provide when creating or managing an account, such as your name, email address, phone number, password or authentication credentials, age or date of birth, gender, profile details, preferences, and settings.

Profile and dating information: We may collect information you choose to add to your profile or use for matching, such as photos, bio, interests, lifestyle details, relationship preferences, zodiac or astrology-related details, birth date, birth time, birth location, compatibility preferences, and other information you submit through onboarding or profile editing.

Location and distance information: If you grant permission, we may collect approximate or precise location information to help show relevant profiles, calculate distance, support matching, and protect user safety. You can manage location permissions through your device settings.

Messages and interactions: We may process messages, likes, matches, reports, blocks, account restrictions, profile views, and other interactions with users or features in order to provide the Services, support safety tools, and enforce our rules.

Photos and moderation information: We may collect profile photos and other uploaded content. We may review, scan, or otherwise process this content to detect prohibited material, enforce our Terms of Use, respond to reports, and protect users.

Purchase information: If you buy coins or other paid features, we may receive limited purchase details from Apple, Google, or another payment processor, such as product purchased, transaction status, and purchase history. We do not directly collect or store your App Store or Google Play payment card information.

Device, usage, and diagnostic information: We may collect technical information such as device type, operating system, app version, IP address, browser type, device identifiers, crash logs, performance data, pages or screens viewed, feature usage, dates and times of activity, and diagnostic data.

Communications and support: If you contact us, report a user, respond to a survey, or request support, we may collect the contents of your message and related contact information.

We use information to operate, provide, improve, and protect the Services, including to:

• Create, authenticate, and manage your account.
• Display your profile and show relevant profiles to other users.
• Provide matching, likes, messaging, compatibility insights, and other app features.
• Calculate or personalize zodiac, astrology, and compatibility features where applicable.
• Process coin purchases, entitlements, and related support requests.
• Send service messages, account notices, support replies, safety notices, and notifications where permitted.
• Provide reporting, blocking, moderation, account restriction, fraud prevention, and safety features.
• Detect, investigate, and prevent abuse, spam, scams, harassment, fake profiles, underage use, illegal activity, and violations of our Terms of Use.
• Analyze app performance, fix bugs, improve features, and develop new services.
• Comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

With other users: Dating services require certain profile information to be visible to other users. Your profile photos, name or display name, age, general location or distance, bio, preferences, compatibility information, and other profile details may be shown to other users depending on your settings and app features.

With service providers: We may share information with vendors that help us operate the Services, such as hosting, database, storage, analytics, crash reporting, authentication, customer support, communications, moderation, security, and fraud prevention providers. These providers may access information only as needed to perform services for us.

With app distributors and payment processors: Purchases made through the App Store or Google Play are processed by Apple or Google. They may provide us with limited transaction information so we can deliver purchased features, verify entitlements, and provide support.

For safety and legal reasons: We may disclose information if we believe it is necessary to comply with law, legal process, or government requests; enforce our Terms of Use; investigate fraud, safety issues, or abuse; protect users; or protect the rights, property, and safety of CatchaKeeper and others.

Business transfers: If CatchaKeeper is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

We may use cookies, local storage, mobile identifiers, analytics tools, and similar technologies to operate our website and app, remember preferences, understand usage, measure performance, detect errors, and improve the Services.

You may be able to limit cookies through your browser settings and limit mobile tracking or analytics identifiers through your device settings. Some features may not work correctly if certain technologies are disabled.

We keep information for as long as needed to provide the Services, maintain your account, comply with legal obligations, resolve disputes, enforce our Terms of Use, prevent fraud or abuse, and protect user safety.

If you delete your account or request deletion, we will delete or de-identify personal information where required by applicable law, unless we need to retain certain information for legitimate reasons such as security, fraud prevention, legal compliance, dispute resolution, purchase records, moderation history, or protection of other users.

Depending on where you live, you may have rights to access, correct, delete, export, or restrict certain personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

You can update some account and profile information in the app. You can manage device permissions, such as location, notifications, camera, and photos, through your device settings. You may request account or data deletion by using any available in-app deletion tools or by contacting us.

We may need to verify your identity before completing certain requests. We may decline requests where permitted by law, such as when information must be retained for security, legal, or fraud prevention reasons.

Your information may be processed and stored in the United States or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your location. Where required, we use appropriate safeguards for international transfers.

We use reasonable administrative, technical, and organizational measures designed to protect information, including safeguards for account information, profile content, photos, messages, and safety reports. Unless we expressly state otherwise in the Services, messages are not end-to-end encrypted and may be processed as needed to deliver messages, operate the Services, enforce our Terms of Use, investigate reports, detect scams or abuse, and protect user safety. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

The Services are not intended for anyone under 18 years old. We do not knowingly collect personal information from anyone under 18. If we learn that a person under 18 has created an account or provided personal information, we may delete the account and related information, subject to any legal or safety-related retention needs.

The Services may contain links to third-party websites, app stores, or services. This Privacy Policy does not apply to third-party services. We encourage you to review their privacy policies before providing information to them.

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the Services, by email, or by other reasonable means. The updated policy will be effective when posted unless a different effective date is stated.